“There can be nothing difference when you compare users have been an excellent 65 percent suits and those who have been a keen 85 percent fits. Additionally, 90 percent matches was basically few and far between.”
Despite any sort of shortcomings OKCupid may have, it’s value listing you to large numbers of consumers, even some of the unhappy ones, used their services for a long time. Of numerous found dates. This will signify lots of players will get a significant experience there.
5. OKCupid’s customer care simply leaves far to get wanted.
For many who check out OKCupid’s web page on Bbb (BBB) site (that’s always a good tip when viewing one business’s credibility), visitors OKCupid might have been slapped which have a giant, naughty ‘F’. Exactly why? Off 96 grievances submitted by the people up against them, OKCupid completely overlooked the BBB’s demand to resolve the new problems 57 minutes. Only fourteen grievances have ever been fixed. This needs to be a huge warning sign for your requirements, precious user, one to OKCupid’s customer service is not their strong suit.
Its customer service is really terrible that many of the members’ problems and you will evaluations establish it “nonexistent.” One OKCupid member, Kyler off London area, Ontario, produces to the Consumer Facts:
“Emails was basically taken to them a week, there’s no react. I generally had informed over the phone that they never also view her or him. They said over the telephone, in a really singsong voice, that OKC has no cell phone help of any sort, thus i questioned when the there can be any way to arrive him or her, I happened to be informed no.”
Put simply, if you choose to sign up with OKCupid plus one happens completely wrong, don’t anticipate any assistance from its customer service team.
6. OKCupid users declare that their pages was out of the blue removed.
A lot of OKCupid critiques and problems talk about users-some new and lots of long-big date users, particular free and some paying-seeking to log into the profiles, in order to discovered what looks like a typical “our-site-is-currently-down” content, because explained within ailment:
“Whenever i attempt to log in to my account, I have a message stating that ‘we are experiencing tech trouble, please are right back afterwards,’ hence about what I know of discovering complaint forums from their site, is their technique for stating ‘your membership could have been deleted.'”
Regardless of how a couple of times brand new associate return, their character is just gone once and for all. Upcoming, when they you will need to contact their “nonexistent” support service, anger develops. A comparable customers claims:
From the those studies and you can problems I read, I would estimate 80 % of these reflected so it same circumstance, but none of them hinted as to the reasons. Of many former members speculate this is perhaps all part of an excellent plot from the InterActiveCorp, and that is the owner of each other OKCupid and you may Suits, to operate a vehicle alot more professionals to match, and that can cost you a lot more. Nothing is proven, needless to say.
seven. OKCupid’s auto-revival feature clicks people away from.
Most of the dating internet site enjoys this problem. Whenever users score a paid subscription that have OKCupid, also they are, about fine print, applying to has actually the registration automatically revived in the bottom of the subscription several months and have now currency removed from its bank account otherwise charge card.
Such, for individuals who signed up for an effective around three-month subscription that have OKCupid, after one 90 days might select a good charge in your checking account for another about three-day registration. As this is about terms and conditions, many participants ignore it and are usually amazed in the event that next withdrawal happens.
The best way to stop this is so you’re able to very first take a look at small print prior to signing right up. Once you mouse click ‘submit’ otherwise ‘sign me personally up’, you’re contractually forced to stay glued to the small print, if or not you discover her or him or not. 2nd, keep in mind their revival dates. Perform a note on your own cellphone. Fundamentally, if you see the brand new date planned and you also do not want to help you replace, get into your options and you will terminate your An excellent-List plan. For many who hold back until the last time, you will probably find you to definitely OKCupid’s program requires a long time to techniques your own request and your subscription are restored up against your wants.